Symptom
- Inserting a Web Intelligence document into Live Office takes a long time
- After 20 minutes, the session times out
- Error: Invalid session (WRE 00005)
- Error: The operation has timed out'
- Error: 'Unable to connect to SAP BW server Incomplete logon data.. (WIS 10901)'
AND/OR
- Central Management Server (CMS) has high memory and CPU (e.g. 1.6Gb of memory used)
- The CMS trace shows the query takes a long time to execute.
- Event Viewer/CMS has some/all the following errors e.g.
- Database access error. Reason [Microsoft][ODBC Driver Manager] Invalid argument value.
- CMS is unstable and will shut down immediately. Reason: Unknown exception in database thread
- CMS is unstable and will shut down immediately. Reason: System is out of memory
- Cluster connection with <machine name> has been broken on notifier side for reason: (Notification resulted in exception IDL:omg.org/CORBA/OBJECT_NOT_EXIST:1.0, minor code 0). Check network connections to CMS machines, and test responsiveness of system database.
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Environment
- Business Objects XI 3.1 SP3 FP3.1 - FP3.6
Product
SAP BusinessObjects Enterprise XI 3.1 ; SAP BusinessObjects Xcelsius Enterprise 2008
Keywords
Invalid session (WRE 00005) webi import insert integrate LO performance unable FP1 FP3.1 FP 3.1 ADAPT01495888 1495888 timeout distributed cluster apache 2.2 tomcat 6 complex LiveOffice Hang dsws-common-provider.jar dsws-reportengine-provider.jar Unable to connect to SAP BW server Incomplete logon data timed out "Incident 874980" , KBA , BI-BIP-LO , Live Office , BI-RA-XL , Obsolete: BusinessObjects Dashboards and Presentation Design , Bug Filed
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