SAP Knowledge Base Article - Preview

1542351 - Error “You cannot log on in offline mode without first logging on at least once in online mode“ for AD Single Sign On (SSO) users when logging in to Web Intelligence Rich Client in Offline Mode in BusinessObjects Enterprise XI 3.1.

Symptom

  • AD Users performing a Single Sign On (SSO) leaving User name and password field blank to Web Intelligence Rich Client(WRC) DOES NOT work in Offline Mode. Errors out with “You cannot log on in offline mode without first logging on at least once in online mode“.
  • AD Users performing a Single Sign On (SSO) leaving User name and password field blank to WRC works fine in Online Mode.
  • AD Users logging in manually providing Username and Password to WRC works fine in both Online and Offline mode.
  • Enterprise Users logging in to WRC works fine in both Online and Offline mode.


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Environment

BusinessObjects Enterprise XI 3.1 Service Pack 3

Product

SAP BusinessObjects Enterprise XI 3.1

Keywords

ADAPT01516979, You cannot log on in offline mode without first logging on at least once in online mode, AD SSO, WRC, TE 5000298555 , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Bug Filed

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