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1542967 - Error message "rfc_bad_connection" related to a unknown sapgateway service name

Symptom

  • Error message "rfc_bad_connection" when starting a rfc server .
  • The trc(1) file show the following error message .     
Error: >Thu Dec 09 11:09:31,672<                                                                                                    
RfcException: [null]                                                                                                                 
message: Connect to SAP gateway failed                                                                                             
Connect parameters: TPNAME=FICODWH GWHOST=saprtsr01.domain.com GWSERV=SAPGW13
ERROR service 'SAPGW13' unknown                                                                                                      
TIME Thu Dec 9 11:09:31 2010                                                                                                         
RELEASE 711                                                                                                                         
COMPONENT NI (network interface)                                                                                                     
VERSION 39                                                                                                                          
RC -3                                                                                                                                
MODULE niuxi.c                                                                                                                      
LINE 1654                                                                                                                            
DETAIL NiPGetServByName: 'SAPGW13' not found                                                                                        
SYSTEM CALL getaddrinfo                                                                                                              
COUNTER 473
Return code: RFC_FAILURE(1) 
 error group: 102                                                                                                                   
key: RFC_ERROR_COMMUNICATION     
(1)A trc file is a file generated with the extension trc in the  path C:\Program Files\Business Objects\BusinessObjects Data Services\bin                                                                                                


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Environment

  • SAP Data Services 4.x
  • SAP BW.

Product

SAP Data Services 4.1 ; SAP Data Services 4.2

Keywords

KBA , EIM-DS , Data Services , Problem

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