SAP Knowledge Base Article - Preview

1544382 - Error HTTP 404 during Logon when using SSO Authentication in multi domain environment

Symptom

  • Cannot logon in Infoview or BI Launch Pad or Explorer with SSO authetnication: error HTTP 404 received
  • The following error message is generated in the stdout.log file:
    {ERROR} [localhost].[/InfoViewApp] Thread [Thread-1];　 Exception starting filter authFiltercom.wedgetail.idm.sso.ConfigException: Could not validate keytab [caused by: GSSException: Failure unspecified at GSS-API level (Mechanism level: com.dstc.security.kerberos.KerberosConfigException: Could not resolve KDC from DNS SRV record:　 java.net.UnknownHostException: DC.DOMAIN.COM)]


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Environment

  • SAP BusinessObjects Enterprise XI 3.x
  • SAP BusinessObjects BI 4.0
  • SAP BusinessObjects Explorer 3.x
  • SAP BusinessObjects Explorer 4.0

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Enterprise XI 3.1 ; SAP BusinessObjects Explorer 4.0 ; SAP BusinessObjects Explorer XI 3.1 ; SAP BusinessObjects Explorer XI 3.2

Keywords

SRV, DNS, vintela, SSO, wedgetail.idm.sso.ConfigException , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , BI-BIP , Business intelligence platform , Problem

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