1546523 - How to uninstall DataDirect ODBC 5.3 drivers from a Windows XP machine

Symptom

How to uninstall DataDirect ODBC 5.3 drivers from a Windows XP machine

Environment

DataDirect ODBC 5.3
Windows XP (All Patch Levels)
Crystal Reports 2008 (All Patch Levels)

Reproducing the Issue

Install DataDirect ODBC 5.3 drivers on a Windows XP machine

Go to Control Panel -> Add or Remove Programs

Observe that DataDirect ODBC 5.3 drivers is not listed in Add or Remove Programs and we have no uninstaller as well

Cause

The DataDirect ODBC 5.3 installer does not create an entry under Add or Remove Programs nor does it have a .exe file to uninstall the drivers

Resolution

****WARNING****

This resolution involves making a modification to the System Registry. This is not an operation supported under normal procedures of SAP BusinessObjects. Therefore we recommend that this operation only be performed under the direction of Support staff. Create a backup of the System Registry before making any changes.

Go to C:\Windows\System32

Delete the folder ‘DataDirect’

Go to ‘regedit’ (Click Start -> Run and type regedit)

Browse to HKEY_LOCAL_MACHINE -> SOFTWARE -> ODBC -> ODBCINST.INI

Delete all the keys starting with the letters ‘CR’

NOTE: A typical install of DataDirect would contain 9 ODBC drivers, so when you browse through to ODBCINST.INI you should see 9 ODBC drivers starting with ‘CR’

While in the same registry folder (ODBCINST.INI) and a key called ‘ODBC Drivers’ and click on it

The pane on the right hand side should display all the string values for ‘ODBC Drivers’

Again, delete all the keys starting with the letters ‘CR’

Click on Start -> Run and type odbcad32

The ODBC Data Source Administrator window opens up

Click the ‘Drivers’ tab and observe that the DataDirect drivers are no longer present

Keywords

Uninstall DataDirect drivers , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , How To

Product

Crystal Reports 2008 V0 ; Crystal Reports 2008 V1