SAP Knowledge Base Article - Public

1547124 - CRVS2010 - Red X displayed in report instead of dynamic images

Symptom

  • VS 2010 web application using CRVS2010 deployed to a server
  • Reports that contain dynamic images (graphs, etc.) display a red X instead of the image

Environment

  • VS2010
  • CRVS2010
  • IIS7

Cause

  • Using Integrated mode on IIS
  • The <handlers> for the crystalImageHandler are not defined in the <system.webServer> section of the web.config

Resolution

  • Using framework 2.0, 2.0, 3.5 add the following to the web.config file:

<add name="CrystalImageHandler.aspx_GET" path="CrystalImageHandler.aspx" verb="GET" type="CrystalDecisions.Web.CrystalImageHandler, CrystalDecisions.Web, Version=13.0.2000.0, Culture=neutral, PublicKeyToken=692fbea5521e1304" preCondition="integratedMode,runtimeVersionv2.0" />

  • Using framework 4.0 add the following to the web.config file:

<add name="CrystalImageHandler.aspx_GET" path="CrystalImageHandler.aspx" verb="GET" type="CrystalDecisions.Web.CrystalImageHandler, CrystalDecisions.Web, Version=13.0.2000.0, Culture=neutral, PublicKeyToken=692fbea5521e1304" preCondition="integratedMode,runtimeVersionv4.0" />

See Also

Keywords

KBA , BI-DEV-NET , BI Software Development Kits (SDKs) - .NET or Other , How To

Product

SAP Crystal Reports, developer version for Microsoft Visual Studio