Symptom
Crystal report can not be printed from Crystal Reports designer. Shows following error
Error : "Csprintdlg"
Environment
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Crystal Reports 2008 SP3
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Windows XP SP3
Reproducing the Issue
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Open a report in Crystal Reports designer.
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Click on File >> Print and it shows above error.
Cause
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The problem was identified in a particular environment. There is some problem in the files Windows stored in a Temp folder at following location.
C:\DOCUME~1\<user>> > directory>\LOCALS~1\Temp.
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Crystal Reports also uses this folder to temporarily save the copy of the report. This copy of report becomes corrupt and it shows error.
Resolution
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Ensure that the Windows local user has rights on Temp folder.
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Delete all content of the Temp folder which is not used by any application.
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Relaunch Crystal Reports designer and check the issue.
See Also
Keywords
KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem
Product
Crystal Reports 2008 V0 ; Crystal Reports 2008 V1