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1547597 - Unknown error occurs when saving Desktop Intelligence documents to user's personal folder (My Favorites) in InfoView

Symptom

  • An error dialog box without any error message displays when saving Desktop Intelligence documents to user's personal folder (My Favorites)
  • The following error is output in the trace log of Desktop Intelligence Cache Server when the issue occurs:

2011/01/07 05:50:43.132|==| | | 6732|2288| |||||||||||||||[.\BlockingDocumentConnection_cache.cpp : 333]  RAS-CORE-INTERFACE-ALL  to client: processingResult = <METHODRETURN><ERRORS><ERROR COMPONENT="7" ERRORCODE="1" ERRORTYPE="" MESSAGE="SaveAs Document Passed (80043761) " LOCMESSAGE=""></ERROR></ERRORS></METHODRETURN>


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Environment

  • BusinessObjects Enterprise XI 3.1

Product

SAP BusinessObjects Enterprise XI 3.1

Keywords

SaveAs Document Passed, deski, security, user security, favorite folder, my favorite , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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