SAP Knowledge Base Article - Preview

1548674 - XI 3.1 - Install doesn't start on Linux after configuration parameters were entered

Symptom

  • After launching Business Objects install and filling in the various parameters at the beginning, the installer stalls almost immediately
  • bobje/../setup/logs/BusinessObjects.12.3.log provides the following result:
[info] Creating database at: $INSTALLDIR/setup/data/installerDatabase.db
[info] Creating table: PRODUCT
  • Launching the install with a system trace (strace on linux) as per the first line in bold below, the following output is provided at the end of the log file:

$strace -f -o ~/install-fail.txt -e all ./install.sh
16237 write(6, "[info] Creating table: PRODUCT\n", 31) = 31
16237 brk(0xc770000)                    = 0xc770000
....  The following two lines are then repeated indefinitely
16237 fcntl64(8, 0xd /* F_??? */, 0xffdf9b70) = -1 ENOLCK (No locks available)
16237 nanosleep({0, 1000000}, NULL)     = 0
....
16237 fcntl64(8, 0xd /* F_??? */


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Environment

  • Linux Red Hat
  • Business Objects Enterprise XI 3.1 installer
  • Business Objects Enterprise XI 3.1 SP3 installer
  • NFS share used for install

Product

SAP BusinessObjects Enterprise XI 3.0 ; SAP BusinessObjects Enterprise XI 3.1

Keywords

KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem

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