1552529 - SP2 upgrade install fails on Solaris platform

• Installation of XI3.1 SP2 fails.
• All server setting confirm to the supported platforms
• Installer seems to get hung during the deployment of the war files
• A Truss on the install process shows SIGSEGV errors indicating possible hardware / memory related issues.
• No other significant errors listed in the BO install logs or wdeploy logs.
• Corefile generated upon SP2 installer failure, which belonged to SIA
• Efforts to manually start the SIA (startservers.sh) failed with a java core
• mdb debug messages indicated following:
  bash-2.05$ mdb core
  mdb: failed to read /boe_adm2/BOBJ_R3/bobje/jdk/bin/java section headers: I/O error
  mdb: failed to read /boe_adm2/BOBJ_R3/bobje/jdk/bin/java section headers: I/O error
  mdb: failed to initialize target: I/O error
• Upon further inspecting the java (overwritten by SP2 installer), java (-version) command produces a corefile with an error:
  core dumped / unknown headers
  
  
  
  

Product Version - BusinessObjects Enterprise XI3.1
OS - Solaris 9
DB - Oracle 10g
Patches installed - SP2 (ongoing install)
App Server - Tomcat
JDK Version - Default
.NET or Java - Java

XI3.1 SP2 install fails solaris uvscan sigsegv , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem