SAP Knowledge Base Article - Preview

1555190 - Error: “An error has occurred: Active Directory Authentication failed to get the Active Directory groups for the account with ID...Please make sure this account is valid and belongs to an accessible domain.“

Symptom

Error: “An error has occurred: Active Directory Authentication failed to get the Active Directory groups for the account with ID "xxxx;CN=xxx,OU=xxx,DC=xxx,DC=com" Please make sure this account is valid and belongs to an accessible domain.“ when opening a Web Intelligence Document in InfoView logged in as an AD user.


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Environment

BusinessObjects XI 3.1

Product

SAP BusinessObjects Business Intelligence Edge 3.1, standard package

Keywords

Update, AD, webi , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

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