Symptom
A document was uploaded to a Streamwork activity. It is continuously processesing and can not be deleted.
Cause
If an unsupported document type has been uploaded into a Streamwork Activity, the iPaper extension will continuoulsy attempt to process the document. When that occurs, the option to delete the item is not available.
Resolution
- From within the Activity add a new Collection from the ADD button at the head of the screen.
- Once the Collection has been created, ad the item to be deleted into the collection.
- When the item has been added to the collection, highlight the name of the file that was added to the collection.
- From the displayed actions icon (Gears), select delete from the drop down menu selection.
Keywords
KBA , BI-OD-STW , SAP StreamWork , Problem
Product
SAP Crystal Reports XI R2