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1560689 - Cannot install BI4.0 on a UNIX server

Symptom

  • BI4.0 installer fails with an error on supported UNIX platforms
  • BI4.0 Install fails despite all prerequisites are successful (as checked by installer)
  • The issue is independent of the type of UNIX server used.
  • Issue is database independent. Failures can be seen to occur on DB2 (bundled), Oracle and mysql databases.
  • The Install log (setupengine.log) indicates errors similar to below: (example assumes that installer is using bundled db2 database)

    Database Connection Information
    Database server        = DB2/AIX64 9.7.1
    SQL authorization ID   = BOBJ
    Local database alias   = BOE14
    DB20000I  The SQL command completed successfully.
    SQL0843N  The server name does not specify an existing connection. 
    SQLSTATE=08003
    09:16:08.691 Errcode 4: . "/export/home/user/bobj/sqllib/db2profile"; db2 connect to BOE14; db2 CREATE USER TEMPORARY TABLESPACE usr_tbsp; db2 disconnect BOE14


  • CMS Logs record errors similar to below:

    |ee7dabc3-d4fb-878d-0925-48f80856ab7d|2011 03 01 10:20:09:689|-0600|==| | |boe_cmsd|467000| 1|| ||||||||||||||||||||||ReadFromFile: Failed to read clock sequence using defaults
    apsserver.cpp:397:-: TraceLog message 27
    |658c5e24-57e3-3161-4ed5-7653a6d34bbf|2011 03 01 10:20:09:689|-0600|==| | |boe_cmsd|467000| 1|| ||||||||||||||||||||||(apsserver.cpp:397) Didn't find database connection information from commandline or infile /export/home/Business_Objects/BI/sap_bobj/enterprise _xi40/aix_rs6000_64/_boe_AP105.dbinfo
    ---
    ---
    crypto.cpp:199:-: TraceLog message 1
    |fd84e742-5337-4417-8ccc-cc38d66c1db0|2011 03 02 10:10:53:517|-0600|>>|A| |boe_cmsd|876756| 1|| ||||||||||||||||||||||assert failure: (crypto.cpp:199). (FA
    LSE : digest exception: The FIPS140 shared library signature file could not be found (10027
    )).^^
    dbinfo.cpp:45:-: TraceLog message 2
    |7869c7ba-f239-290c-f285-11703efc1de1|2011 03 02 10:10:53:518|-0600|>>|A| |boe_cmsd|876756| 1|| ||||||||||||||||||||||assert failure: (dbinfo.cpp:45). (fal
    se : Could not encrypt database connection string
    .).^^
    ---

 


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Environment

SBO BI4.0
Supported UNIX platforms
Supported CMS databases

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.0, feature pack 3

Keywords

BI40 cannot install UNIX AIX FIPS dbinfo FIPS140 10027 cryptograph encrypt libcryptocme2.so R_SHLIB_LD_LIBRARY_PATH , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem

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