SAP Knowledge Base Article - Preview

1561762 - "A Communication error has occurred. Printing will be stopped." appears when users try to print a Crystal report

Symptom

  • Open a web page with report.
  • Click on the 'Printer' icon of viewer panel.
  • "A Communication error has occurred. Printing will be stopped." error appears.


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Environment

Production Machine:

  • BusinessObjects Enterprise XI 3.1 SP3
  • Crystal Reports 2008 SP3
  • .NET Framework 3.5
  • Web Application using VB.NET

Development Machine:

  • BusinessObjects Enterprise XI 3.1 SP3 (Client Tools)
  • Crystal Reports 2008 SP3
  • Visual Studio 2008
  • Web Application using VB.NET

Note: This error can be encountered on Production Machine & Development Machine.

Product

Crystal Reports 2008 V1 ; SAP BusinessObjects Enterprise XI 3.1

Keywords

A Communication error has occurred. Printing will be stopped, BOE, XI , 3.1, .NET SDK, RAS , KBA , BI-DEV-NET , BI Software Development Kits (SDKs) - .NET or Other , Problem

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