SAP Knowledge Base Article - Preview

1561949 - LCM XI 3.1 - ISA Proxy, "Sorry, LCM is unable to process your request"

Symptom

  • While creating a new job, the edit page appear
  • While editing a job, another job edition page open (the job's tab name differ from the one selected) or a new job page appears
  • When adding objects or saving the job, an error occurs in LCM UI: "Sorry, LCM is unable to process your request"
  • Using a web debugger (e.g.: fiddler, firebug, httpWatch...) , "Age" and "Via" can be seen as part of the response header for every call made by the application, including JSP pages.
HTTP/1.1 200 OK
Via: 1.1 LM-ISA2004STD
Connection: Keep-Alive
Proxy-Connection: Keep-Alive
Content-Length: 17632
Date: Tue, 22 Feb 2011 17:22:07 GMT
Age: 286
Content-Type: text/html;charset=ISO-8859-1
Server: Apache-Coyote/1.1


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Environment

  • SAP Business Objects Enterprise XI 3.1 (All versions)
  • LCM 3.1 (problem seen on SP3 FP3.2 - all versions of LCM potentially affected)
  • Microsoft ISA server 2004 (All versions)

Product

lifecycle management 1.0 for SAP BusinessObjects Enterprise

Keywords

KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Bug Filed

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