1563660 - sapcontrol, user authorization issues (SUM)

One of the following or similar error messages appear while performing an Enhancement Package installation, a Release Upgrade or a Support Package (Stack) import although the correct password of <sid>adm user has been specified:

• OS user password does not work, please re-enter
• FAIL: Invalid Credentials
• FAIL: HTTP error, HTTP/1.1 401 Unauthorized
• The provided <user> credentials are incorrect
• Incorrect credentials provided for user: <user> on host: <host>, instance number: <nr>
• Error: The provided credentials are either incorrect or SAP Note 927637 should be applied

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• UNIX (HP-UX, AIX, Solaris, Linux) operating systems
• Windows operating system
• All products running on SAP NetWeaver 7.0 and above

SAP NetWeaver 7.0 ; SAP NetWeaver 7.1 ; SAP NetWeaver 7.2 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP NetWeaver 7.3 ; SAP enhancement package 2 for SAP NetWeaver 7.0 ; SAP enhancement package 3 for SAP NetWeaver 7.0

sapstartsrv , sapuxuserchk , UPG , EHP , SPS, Specify OS User Credentials, Specify User Authentication, SAPup, update , KBA , BC-CST-STS , Startup Service , BC-UPG-TLS-TLA , Upgrade tools for ABAP , BC-UPG-OCS , Online Corr. Support (Tools:Supp.-Pack., Addon Install/Upgr) , BC-UPG-OCS-SPA , Support package tools for ABAP , BC-OP-NT , Windows , BC-OP-LNX , Linux , BC-UPG-TLS-TLJ , Upgrade tools for Java , BC-OP-AIX , IBM AIX , BC-OP-HPX , HP-UX , BC-OP-SUN , SUN Solaris , Problem