Symptom
While installing the Crystal Reports 2008 SP3 Redistributables (MSI) on the production machine, below error message occurs.
"BusinessObjects product with earlier version is installed on the machine."
Environment
- Windows Server 2003
- Crystal Reports Server 2008 V0
- .NET framework 3.5
Reproducing the Issue
- Install Crystal Reports Server 2008 V0.
- Try to install Crystal Reports 2008 .NET SDK MSI (SP 3 version).
Cause
The Crystal Reports 2008 .NET SDK MSI (SP 3 version) belong to Crystal Reports 2008 V1 and it conflicts with Crystal Reports Server 2008 V0 which is already installed on the machine.
Resolution
- Uninstall Crystal Reports Server 2008 V0 and install Crystal Reports Server V1.
- Crystal Reports Server V1 can be downloaded from the SAP Service Marketplace - www.service.sap.com.
- Install Crystal Reports 2008 Service Pack 3 MSI.
Keywords
KBA , BI-DEV-NET , BI Software Development Kits (SDKs) - .NET or Other , Problem
Product
Crystal Reports 2008 V1 ; Crystal Reports Server 2008 V0, OEM edition ; Crystal Reports Server 2008 V1, OEM edition