1565361 - Error: "Account information not recognised: Invalid username or password. If your account is under any root other than DC=win,DC=eng,DC=vzwnet,DC=com, you must enter your DN. (FWB 00007)" when LDAP users are logging onto InfoView in BusinessObjects Enterprise XI 3.1.

Symptom

Error: "Account information not recognised: Invalid username or password. If your account is under any root other than DC=win,DC=eng,DC=vzwnet,DC=com, you must enter your DN. (FWB 00007)" when LDAP users are logging onto InfoView.

Environment

BusinessObjects Enterprise XI 3.1

Product

SAP BusinessObjects Enterprise XI 3.1

Keywords

FWM 00007, Account information not recognized, LDAP logging, sAMAccountName, UserName, Default User Search Attribute , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

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