Symptom
Printing a Crystal Report with the Active X Print Control is very slow and causes Internet Explorer to close with the following errors:
- "Internet Explorer has encountered a problem and needs to close. We are sorry for the inconvenience."
- AppName iexplore.exe AppVer 6.0.2900.2180 ModName csprintdlg.dll ModVer 12.2.0.290 Offset:00003310
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Environment
- BusinessObjects Enterprise XI3.1
- Windows 2003 Server
- Internet Explorer 6 and higher
Product
SAP BusinessObjects Enterprise XI 3.1 ; SAP Crystal Reports, developer version for Microsoft Visual Studio
Keywords
Citrix, Terminal Server, ActiveX, roaming profile, slow printing , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem
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