Symptom
- You received a license key from SAP but the license key throws an error during install or by adding it via the CMC.
- You checked with SAP and SAP advised that the license keys are valid.
- The temporary keys from sap may work and the installation of Crystal Reports Server 2008 finishes successfully.
- But when you add the permanent Licences keys via the CMC you receive an error:
- after a quite long time the message "addlicensekey.js error " appears
Environment
- Crystal Reports Server 2008 V1
Cause
You might be using Windows XP or Windows 7 operation which are only supported for Crystal Reports 2008 client tools and not the Server Version.
Resolution
- Please use a supported platform as per Crystal Reports Server 2008 V1 supported platforms document.
- Server Products
- (1) 32-bit and 64-bit O/S editions supported(No Native 64 bit support, only 64 bit compatibility mode)
- (2) Data Center Edition, Enterprise Edition, Standard Edition , Web Edition
- Windows Server 2003 SP1 (1) (2)
- Windows Server 2003 SP2 (1) (2)
- Windows Server 2003 R2 (1) (2)
- Windows Server 2008 (1) (2)
Keywords
Invalid license key, crystal reports server 2008, addlicensekey.js error , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem
Product
Crystal Reports Server 2008 V1