SAP Knowledge Base Article - Public

1567010 - Crystal reports Server 2008 V1 License key not working gives: error Invalid license key


  • You received a license key from SAP but the license key throws an error during install or by adding it via the CMC.
  • You checked with SAP and SAP advised that the license keys are valid.
  • The temporary keys from sap may work and the installation of Crystal Reports Server 2008 finishes successfully.
  • But when you add the permanent Licences keys via the CMC you receive an error:
  • after a quite long time the message  "addlicensekey.js error " appears


  • Crystal Reports Server 2008 V1


 You might be using Windows XP or Windows 7 operation which are only supported for Crystal Reports 2008 client tools and not the Server Version.


  • Please use a supported platform as per Crystal Reports Server 2008 V1 supported platforms document.
  • Server Products
  • (1) 32-bit and 64-bit O/S editions supported(No Native 64 bit support, only 64 bit compatibility mode)
  • (2) Data Center Edition, Enterprise Edition, Standard Edition , Web Edition
  • Windows Server 2003 SP1 (1) (2)
  • Windows Server 2003 SP2 (1) (2)
  • Windows Server 2003 R2 (1) (2)
  • Windows Server 2008 (1) (2)


Invalid license key, crystal reports server 2008, addlicensekey.js error , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem


Crystal Reports Server 2008 V1