SAP Knowledge Base Article - Preview

1567214 - Error "Failed to retrieve data from the database" when using JDBC connection to Oracle stored Procedures

Symptom

  • The following error appears while connecting Crystal Reports to Oracle database using JDBC driver if there are large number of records
    Error: Failed to retrieve data from the database.Details: java.lang.reflect.InvocationTargetException


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Environment

  • SAP Crystal Reports 2008
  • SAP Crystal Reports 2011
  • SAP Crystal Reports 2013
  • SAP Crystal Reports 2016
  • SAP BusinessObjects Business Intelligence Platform (BI) 4.0
  • SAP BusinessObjects Business Intelligence Platform (BI) 4.1
  • SAP BusinessObjects Business Intelligence Platform (BI) 4.2
  • SAP BusinessObjects Enterprise XI 3.1
  • Oracle database

Product

Crystal Reports 2008 V0 ; Crystal Reports 2008 V1 ; SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Enterprise XI 3.1 ; SAP Crystal Reports 2011 ; SAP Crystal Reports 2013 ; SAP Crystal Reports 2016 ; SAP Crystal Reports XI R2

Keywords

oracle jdbc large dataset records long running reports crystal reprts jvm memory CRConfig.XML jvmmaxheap jvmminheap , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , BI-BIP-CRS , SAP Crystal Server , Problem

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