Symptom
In InfoView, a user tries to open a saved PDF. Instead of opening the file directly, the user is presented with a warning box. The only options available to the user are to "Cancel" or Save" the file. Additionally, a warning is presented in the same dialogue box:
"The file you are downloading cannot be opened by the default program. It is either corrupted or it has an incorrect file type. As a security precaution, it is recommended that you cancel the download. How can I decide what software to open?"
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Environment
- BOXIR3.1 SP3
- Internet Explorer 8
- Adobe Reader 9.4.2
Product
Keywords
PDF, INFOVIEW, WEBI, CORRUPT, cannot open, prompt to save , KBA , BI-RA-WBI , Web Intelligence , Problem
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