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1569930 - LCM login with clearcase gives VMSException

Symptom

  • After installing and configuring LCM with SBOP XI31 Servicepack 3 platform, LCM cannot be configured with IBM Rational Clearcase
  • when logging in after removing all the ClearCase Views they receive an error:
    com.businessobjects.vms.VMSException: The system cannot find the path specified
  • The View is created successfully and the Clearcase admin verified that it works. When user tries to login to the same system again, they get following error:
    com.businessobjects.vms.VMSException: cleartool: Error: A registry entry already exists for "BOEXIR31"
  • Ensured that all basic pre-requisites are met
    • VOB is created successfully with proper tag name and folderpath
    • ClearCase mapped drive (M:) is properly mapped on the operating system, and accessible to user running the SIA
    • Another mapped storage directory is also created with full rwx (read, write adn execute) permissions
  • Issue persists even after recreating a new LCM Job service


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Environment

SAP BusinessObjects XI3.1 All supported servicepacks
Windows 2003 SP2 SE
IBM Rational ClearCase

Product

SAP BusinessObjects Enterprise XI 3.1 ; lifecycle management 1.0 for SAP BusinessObjects Enterprise

Keywords

LCM ClearCase VMSException "registry entry already exists" , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem

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