SAP Knowledge Base Article - Preview

1570573 - Rich Client throws email error on Windows 7 with Outlook 2007 and Outlook 2010

Symptom

  • When trying to send email using Web Intelligence Rich Client the following message appears:
    “Either there is no default mail client or the current mail cannot fulfill the messaging request. Please run Microsoft Outlook and set the default mail client “
  • Issue is reproducible on Windows 64 bit workstations.


Read more...

Environment

  • BusinessObjects XI 3.x
  • Windows 64 BIT operating systems
  • Office 2007 and Office 2010

Product

SAP BusinessObjects Enterprise XI 3.1

Keywords

Either there is no default mail client or the current mail cannot fulfill the messaging request. Please run Microsoft Outlook and set the default mail client; outlook 2010; email; rich client;

, KBA , BI-RA-WBI , Web Intelligence , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.