SAP Knowledge Base Article - Public

1570998 - When logging in o BusinessObjects Enterprise through Manage Servers in Central Configuration Manager the error "Internal error: Unable to initialize the sessions" is seen.

Symptom

When logging into BusinessObjects Enterprise through Manage Servers in Central Configuration Manager the error  "Internal error: Unable to initialize the sessions" is seen.

Environment

Crystal Reports Server 2008
Windows Server 2003
IIS

Reproducing the Issue

1. Go to Central Configuration Manager.
2. Click on Manage Servers.
3. It would ask for the credentials.
4. Login and the error "Internal error: Unable to initialize the sessions" is seen.

Resolution

Reboot the web application server machine.

Keywords

 "Internal error: Unable to initialize the sessions" , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

Product

Crystal Reports Server 2008 V1