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1571001 - Warning 'alertDlg is undefined' when opening a Desktop Intelligence report from .NET InfoView


  • While trying to open a Desktop Intelligence report from .NET InfoView, the report hangs.
  • In the Internet Explorer status bar a warning message is displayed with the detail 'alertDlg is undefined'.
  • Also, while trying to view/create a Web Intelligence document, user gets an error "An error has occurred:Culture name 'en-cb' is not supported. Parameter name:name".
  • Microsoft KB 928365 was installed.
  • No issues when using Java InfoView.



  • BusinessObjects Enterprise XI 3.1 Service Pack 3
  • Internet Information Services (IIS) 6.0
  • Microsoft .NET Framework v2.0.50727
  • Microsoft KB Article 928365


SAP BusinessObjects Enterprise XI 3.1


deski hand ms kb install update , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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