SAP Knowledge Base Article - Preview

1571112 - Desktop Intelligence crashes when accessing client via Citrix Server

Symptom

When trying to open a report in Desktop Intelligence - accessed via a Citrix Server - the client crashes.


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Environment

  • Business Objects XI R3.1 SP2 Fix pack 2.6
  • Clustered 2 CMS's
  • Oracle 10g (10.2.0.3.0)
  • IE 6, SP2Citrix Presentation Server 4

Product

SAP BusinessObjects Business Intelligence platform all versions

Keywords

Deski Desktop Intelligence msvcr80.dll Citrix Crash , KBA , BI-RA-DKI-CLT , Obsolete - Desktop Intelligence Client , Problem

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