SAP Knowledge Base Article - Preview

1571642 - Pop up window appears while pasting data from Office content to CRM WebUI


When pasting the content from the clipboard to the WebUI, a popup prompting for user and password appears.



  • CRM 2007 or above and Microsoft Office 2003 or above.
  • Internet Explorer 7 or below (The issue is not seen in Firefox or IE 8).
  • Using CRM WebUI.


SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP ERP Central Component 6.0


KBA , CRM-FRW-UI , Please use CA-WUI-UI instead , How To

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