SAP Knowledge Base Article - Preview

1572025 - IE 8 crashes when try to print Crystal Report from Infoview or CMC


When trying to print any crystal report from InfoView or Central Management Console (CMC), the IE 8 browser crashes.



  • SAP Business Objects Enterprise XI 3.1 SP3 FP 3.1
  • Windows XP SP3 (Client)
  • Internet Explorer 8.0
  • Tomcat 5.5 on JDK Version: 1.5


SAP BusinessObjects Enterprise XI 3.1


IE8 crash, CR, print, Infoview, XI 3.1   , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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