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1573378 - All scheduled Crystal reports stuck in pending status


  • Scheduled Crystal Reports stuck in pending status.
  • View on demand runs without error
  • ps -ef shows all XI servers are running 8 parent/child processes for each server instead of just 1. Ex (8 cms processes, 8 Crystal job server processes)
  • Error is found in /var/log/messages:
  • Mar 24 16:45:54 atldevlpmm11 boe_jobsd[19965]: Subprocess (Job Server Child) could not be started. Reason: Couldn't get IJob interface or writing IAudit: Pipe exception. Reason: boe_jobcd (procreport, 0, Timeout waiting for Child [19966] to register ([120]seconds). .



  • Business Objects Enterprise XI 3.1 SP 3
  • Redhat Enterprise Linux RHEL 4 update 2
  • 32 bit


SAP BusinessObjects Enterprise XI 3.1


crystal reports Business Objects Enterprise 3.1 child process pending , KBA , BI-BIP-DEP-MSQ , Obsolete, use: BI-BIP-DEP , Problem

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