SAP Knowledge Base Article - Preview

1573475 - error in File ~tmp xxxx.rpt:Failed to load database information

Symptom

While scheduling a crystal report it fails with the error "error in File ~tmp1a80605d553f0ecd0.rpt:
Failed to load database information"

The trace below is from the CRProcessingServer '-trace' log.

The database connector '%1' could not be loaded. The correct version of the database client for this database type might not be installed

2009/09/14 14:35:56.117|==| | |1736800|4374| |||||||||||||||CrpeMgrPEGetHandleStringEx() out returns [1], buffer is [Error in File ~tmp1a80605d553f0ecd0.rpt:
Failed to load database information.]


2009/09/14 14:35:56.117|==| | |1736800|4374| |||||||||||||||CrpeMgrPEGetExtendedErrorMessage() in



2009/09/14 14:35:56.117|==| | |1736800|4374||||||||||||||||CrpeMgrPEGetExtendedErrorMessage() out returns 1

2009/09/14 14:35:56.117|==| | |1736800|4374| |||||||||||||||CrpeMgrPEGetHandleStringEx() in

2009/09/14 14:35:56.117|==| | |1736800|4374| ||||||||||||||C [1], buffer is [Failed to load database information.
Error in File ~tmp1a80605d553f0ecd0.rpt:
Failed to load database information.]


2009/09/14 14:35:56.117|==| | |1736800|4374| |||||||||||||||procReport.dll: CRPE FAILED: GetLastPEErrorInfo(1) returns crpe error code [717] with extended error string [Failed to load database information.
Error in File ~tmp1a80605d553f0ecd0.rpt:
Failed to load databas


Read more...

Environment

Product Version: Business Objects Enterprise Xi 3.1 FP 1.7

Product

SAP BusinessObjects Business Intelligence platform all versions

Keywords

error in file,faileed to load database information,database connector,correct version of the database client

, KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.