1574170 - Line Manager Does Not Receive any Approval Task for the Time Recorded by Employee

As a line manager, you are not receiving any Approval tasks for Time Recording by your team members in your work list.

SAP Business ByDesign

For the Employee, the status of the Time Recordings are In Approval

1. Go to the Time Administration work center
2. Select the Time Recording view and the Time Sheet sub view
3. Search and select the employee
4. Select the Open Time Sheet button
5. In the Time Entry tab, the status of the recorded time is In Approval

For the manager, there are no Approval Tasks for Time Recordings created by the Employee

1. Go to Managing My Area workcenter
2. Go to Approvals
3. No Open tasks for Time Recordings

The relevant scoping question and the Approval Options for the Time Type is not maintained in Business Configuration work center.

For Time Types of category Productive Times and others, the approval option is configured centrally by a scoping question:

1. Go to the Business Configuration work center
2. Select the Implementation Projects view
3. Select the Edit Project Scope button of the respective Project
4. Go to Questions step
5. Expand Human Resources
6. Time and Labor Management
7. Select Approvals and scope the question Would you like your managers to be able to approve or reject their employees' time sheets for the <Country> in the system? 

Manager will be able to see the Approvals using the below steps:

1. Go to Managing My Area workcenter
2. Go to Approvals
3. Manager can Approve or Reject each individual record using the respective buttons

The approval Tasks for Time Recordings on Time Types of Time Type Category Productive Time, can be seen as below:

1. Go to Managing My Area workcenter
2. Go to Common Tasks
3. Select the Confirm Time Recordings view
4. Manager can Approve or Reject each individual record using the respective buttons

Employee time types that indicate leave from work, such as vacation or paid time off, or employee time types that indicate special attendance, such as course attendance, may require approval by a line manager. This approval process can be system-based, after a leave request has been submitted using the Self-Service Leave Request or Time Sheet.

Approval rules can also apply for Leave Request - on Behalf and Time Sheet - on Behalf if the user submitting the leave request on behalf is not the line manager of the employee. You can configure time types to trigger a notification, an approval business task, or nothing to the employee’s manager, and specify whether an additional review by the time administrator is required. You do this in the Maintain Approval Options of fine-tuning activity Time Types.

You specify how leave requests are handled in the system for the various time types. Time types can trigger a notification to the line manager of the leave request, or an approval task, where the line manager formally approves the request. In the case of the notification option, the line manager only has to react in order to decline the leave request. Here, you can also select the 'Review by Administrator' checkbox to indicate that a notification should be sent to the time administrator for time types entered by the employee.

You may follow the below steps in the system:

1. Go to the Business Configuration work center
2. Select the Implementation Projects view
3. Select the Open Activity List button
4. Select the Fine-Tune
5. Search and Open the fine tuning activity Time Types - <Country code>
6. Select the Maintain Approval Options link
7. For Time Type XYZ, choose Approval Options as Approval from Line Manager Required (where XYZ represents the Time Type for which the Time Recording is maintained)
8. Select Save and Close button

Now, the manager will get the approval task whenever an employee records time with this Time Type.

It is not possible to set Approval Tasks for Productive hours. Further, BTM task will not get generated.

Note:

In the Managing My Area workcenter, in the Approvals view, only Tasks for approving leave requests (Absence and Special Attendance) are listed.

All other Employee time recordings that need to be approved are listed Confirm Time Recordings view in Managing My Area workcenter.

Approval Tasks for Time Recordings on Project Task will not be available in the Managing My Area workcenter. It will be available in the Approvals view of Project Management work center.

Tiem recording, Approval Tasks, Maintain Approval Options, Managing My Area, Approvals, Confirm Time Recording , KBA , SRD-HR-TLM , Time and Labour Management , Product Enhancement