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1574404 - Launching Explorer fails on weblogic with HTTP 500 error

Symptom

  • HTTP 500 Error while lunching the Explorer (polestar application: http://hostname:port/polestar ) in the Weblogic 10 deployment
  • Error on Internet Explorer :
    "The website cannot display the page - HTTP 500 Internal server error"
  • Error on Firefox :
    "Error: Compilation of JSP File '/index.jsp' failed: index.jsp:48:50: The method getServletContext() is undefined for the type Http ServletRequest final ServletContext servletContext = getServletContext();"  
  • Issue is seen when Explorer is deployed on Weblogic 10 server
  • This issue does not occur on Explorer deployed on the default Tomcat install where it works
  • Error on Weblogic logs indicate 
    [weblogic.servlet.internal.WebAppServletContext@3079d78 - appName: 'polestar', name: 'polestar', context-path: '/polestar', spec-
    version: 'null'] Root cause of ServletException.
    weblogic.servlet.jsp.CompilationException: Failed to compile JSP /index.jsp
    index.jsp:48:42: The method getServletContext() is undefined for the type __index final ServletContext servletContext =getServletContext();
    at weblogic.servlet.jsp.JavelinxJSPStub.compilePage
    (JavelinxJSPStub.java:328)
    at weblogic.servlet.jsp.JspStub.prepareServlet(JspStub.java:237) at weblogic.servlet.jsp.JspStub.prepareServlet(JspStub.java:182) a


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Environment

SAP BOE XI3.1 SP3 on any supported platform
Explorer XI 3.1 and Above
WebLogic 10.3 Application server

Product

SAP BusinessObjects Explorer all versions

Keywords

HTTP 500 Error Explorer getServletContext Weblogic10 , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem

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