SAP Knowledge Base Article - Public

1574527 - How to change the Image format in Crystal Report when exported to HTML?


Format of a picture, OLE object or chart used in Crystal Report is changed to .PNG format when the report is exported to HTML 4.0.


  • Crystal Reports XI Release 2
  • Crystal Reports 2008

Reproducing the Issue

  1. Launch Crystal Reports designer.
  2. Create a new Crystal Report with two report headers A and B.
  3. Go to Insert tab.
  4. Insert a picture or a OLE object having the format as .bmp/.jpeg/.tif/.gif to the report header section A.
  5. Insert any chart in the report header section B.
  6. Export the report to the HTML format.
  7. Open the HTML file, observe that the format of the images and chart is converted to .PNG format.


This is a default behavior of the product.



Instead of HTML, export the report to PDF format.


Crystal Report export,HTML 4.0,PNG image. , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , How To


Crystal Reports 2008 V1