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1576685 - Remote analysis of errors in production system


SAP needs to reproduce an issue in the customer’s system. However, the customer provides a remote connection to a production system without giving clear, written consent that SAP employees are allowed to log on to the same production system



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Remote connection, Productive system, Test system, Development system, Declaration of agreement, Log on data, customer approval, customer agreement, customer allowing engineer access, , KBA , XX-SER-REL , Business Suite and SAP S/4HANA Release Information , How To

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