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SAP Knowledge Base Article - PreviewSymptom
When navigating to availability and performance management in Netweaver Administrator, the status of the instances cannot be retreived and the following error is written into the default trace: "Retreiving data....Data for instance <FQHN of the host of the instance> on port 5XX13 cannot be retrieved. If the instance is behind firewall - ensure that this port is accessible. This is also valid for instances that may be located on other hosts".
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Environment
- SAP Netweaver AS JAVA 7.2X
- SAP Netweaver AS JAVA 7.3X
- SAP Netweaver AS JAVA 7.40
Product
SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver Application Server for Java 7.2 ; SAP NetWeaver Composition Environment 7.2 ; SAP Solution Manager 7.2 ; SAP enhancement package 1 for SAP NetWeaver 7.3
Keywords
NWA, System Overview, cannot be retrieved, Availability and Peformance, Instance Status , KBA , BC-JAS-ADM-MON , Monitoring , Problem
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