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1578790 - "Last 24 hours" option in logviewer gives error

Symptom

  • In NWA logviewer, when "Last 24 hours" is selected an error such as: "No data records to be displayed" or "Cannot retrieve log files from server" ...can be seen
  • Also, some of the follow exceptions may occur in the defaultTrace files:
    • "ERROR     Exception while applying time filter in Logging API for file"
    • "ERROR     Logviewer problem invoking method invoke error= java.lang.reflect.InvocationTargetException"
    • "ERROR    Originated from: com.sapmarkets.bam.logcontroller.InvalidLogQuerySessionException: Invalid or expired log query session
  • (Note: The defaultTrace files are found:
    • Here: /usr/sap/<SID>/<InstID>/j2ee/cluster/server[X]/log/*
    • And here (/usr/sap/<SID>/<InstID>/j2ee/cluster/dispatcher/log/*))
       


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Environment

  • SAP Netweaver
  • SAP Release Independent

Keywords

logfiles, nwa, monitoring, logs and traces , KBA , BC-JAS-ADM-LOG , Logging , BC-JAS-ADM-MON , Monitoring , Problem

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