SAP Knowledge Base Article - Preview

1578810 - BI4 - Navigate to CMC > Authentication > SAP gives an HTTP Status 500 error

Symptom

  • Navigate to CMC>Authentication>SAP gives an HTTP Status 500 error:
  • java.lang.RuntimeException: java.lang.RuntimeException: javax.servlet.ServletException: java.lang.NoClassDefFoundError: com/crystaldecisions/sdk/plugin/authentication/sap/internal/SAPR3Desktop 


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Environment

  • SAP BusinessObjects Business Intelligence 4.0 SP01
  • CMS and Tomcat 6 on different boxes
  • Tomcat 6 is on a Windows 2008 64-bit machine

Product

SAP BusinessObjects Business Intelligence platform 4.0

Keywords

BI XI 4.x Business Objects BOE SP1 support pack plugin plug-in , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem

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