SAP Knowledge Base Article - Preview

1581958 - Windows AD authentication takes very long time to logon

Symptom

  • BusinessObjects' Windows AD authentication takes more than 30 seconds
  • This happens when master domain controller is unavailable
  • Master domain controller is unavailable but backup domain controllers are available
  • Logon to Windows is fast as usual while BusinessObjects' Windows AD authentication is very slow


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Environment

  • Java application server on Windows
  • Windows AD authentication (Kerberos)
  • BusinessObjects Enterprise framework

Product

SAP BusinessObjects Business Intelligence Edge 3.1, standard package ; SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform R2 ; SAP BusinessObjects Business Intelligence, Edge edition, standard package 3.0 ; SAP BusinessObjects Enterprise XI 3.0 ; SAP BusinessObjects Enterprise XI 3.1 ; SAP Financial Information Management 7.5

Keywords

DC, forrest, krb5.conf, krb5.ini, 1.5, 1.6, Sun, WAS, WebLogic, slow, log on, login, log in, web.xml, kerberos, kdc_timeout, r3, bi4 , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

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