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1586315 - Dialog Queue Info Unavailable in SAP MMC After Kernel Update

Symptom

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental

After a kernel update, the SAP MMC  or SAP MC shows one or more instances of an SAP system in yellow color although the system is running properly.

In the process list of the SAP instance the process disp+work.exe has status "Running but Dialog Queue info unavailable".

dialog queue_1.png

The "ABAP WP Table" (ABAP Work Process Table) is empty (i.e., the list of work processes is not shown).


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Environment

SAP Microsoft Management Console (SAP MMC)  or SAP Management  Console (SAP MC)

Product

SAP NetWeaver Application Server for ABAP all versions

Keywords

sap mmc, mc,  sapmmc,  dialog queue info unavailable, sapstartsrv.exe, disp+work.exe , KBA , BC-OP-NT , Windows , BC-CST , Client/Server Technology , Problem

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