1586630 - Error Message: "No Supplier matches service agent" While Creating a Purchase Request from a Project

The user (Project Manager) tries to create a Purchase Request from Project with a particular Service Agent. However error message is triggered. 

SAP Business ByDesign

1. Go to Project Management work center.
2. Go to Projects view.
3. Select the relevant project ID. 
4. Click in Edit button and choose Work and Requests.
5. Select Create Purchase Request button. 
6. Select Service Agent XYZ in Preferred Service Agent field (XYZ is the Service Agent ID). 

System triggers error message:

• No Supplier matches service agent

There is no supplier assigned to Service Agent XYZ in "Supplier base / Business Partner Data" work center. Therefore the error message is triggered. 

If the Supplier is assigned to the Service Agent, then the reported error will be resolved.

But a question may raise, why the field Supplier is not marked as mandatory while creating or updating a service agent?

A service agent does not necessarily have a linked Supplier, therefore it is correct not to mark the supplier field as mandatory.

Service Agent, Project Manager, Project, Purchase Request, Supplier , KBA , AP-PRO , Project Processing , Product Enhancement