SAP Knowledge Base Article - Preview

1587988 - 404 Exception thrown by Infoview after configuring Windows AD SSO


After configuring Windows AD SSO, Infoview may throw a 404 exception, and an analysis of the Tomcat log files will show errors similar to:

{ERROR} com].[/OpenDocument] Thread [Thread-1];  Exception starting filter authFilter
com.wedgetail.idm.sso.ConfigException: Could not validate keytab [caused by: GSSException: Failure unspecified at GSS-API level (Mechanism level: Could not locate KDC for Kerberos Realm "YOU.DOMAIN.COM")]


Exception starting filter authFilter com.wedgetail.idm.sso.ConfigException.  Configured service principal name could not be found

Additional errors that may show up in the Tomcat logs are:

UDP attempt #2 to DNS server
UDP attempt #2 to DNS server



  • BOE XI R3


SAP BusinessObjects Enterprise XI 3.1


KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.