SAP Knowledge Base Article - Preview

1588504 - Error: "The filename, directory name or volume label syntax is incorrect" when scheduled output file name uses Japanese characters


The following schedule error occurs when output file name uses multiple bytes characters:

"destination directory error. [550 <Japanese characters>.XLS: The filename, directory name, or volume label syntax is incorrect. ] : [CrystalEnterprise.Ftp]"



  • BusinessObjects Enterprise XI 3.1
  • Windows Server 2003
  • IIS FTP Service


SAP BusinessObjects Enterprise XI 3.1


RFC, east asian character, Japanese, unicode, protocol, ADAPT00464697, ASCII , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-BIP-PUB , Publishing and scheduling in InfoView/BI launch pad , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.