SAP Knowledge Base Article - Preview

1588504 - Error: "The filename, directory name or volume label syntax is incorrect" when scheduled output file name uses Japanese characters

Symptom

The following schedule error occurs when output file name uses multiple bytes characters:

"destination directory error. [550 <Japanese characters>.XLS: The filename, directory name, or volume label syntax is incorrect. ] : [CrystalEnterprise.Ftp]"


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Environment

  • BusinessObjects Enterprise XI 3.1
  • Windows Server 2003
  • IIS FTP Service

Product

SAP BusinessObjects Enterprise XI 3.1

Keywords

RFC, east asian character, Japanese, unicode, protocol, ADAPT00464697, ASCII , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-BIP-PUB , Publishing and scheduling in InfoView/BI launch pad , Problem

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