Symptom
You would like to upload the new contacts using Excel upload functionality but the feature is not available in Business partner data work center. But you could able to find this functionality in Account management work center. The Byd help document also suggests, it is possible to upload new contacts using excel in Business partner Data work center.
Reproducing the Issue
Business partner Data:
- Go to Business Partner Data work center.
- Select Contacts view.
- Select New button, where there is no option Contacts from Microsoft excel.
Account management:
- Go to Account Management work center.
- Select Contacts view.
- Select New button, where you could able to find the option Contacts from Microsoft excel.
Resolution
The excel upload functionality only exists in the Contacts view in the Account Management workcenter, as this functionality is very important for CRM contacts we only offered the functionality here, but not for the generic contacts view in the Business Partner Data workcenter.
We will adapt the documentation in next release to make clear that this functionality is only available for CRM contacts.
Keywords
KBA , SRD-MD-BP , Business Partner , Product Enhancement