SAP Knowledge Base Article - Public

1592287 - Description & Keywords defined in Infoview are erased for Cystal reports.

Symptom

Description & Keywords defined in the report properties in Infoview are erased after the Crystal report(.rpt file) is imported to Crystal Designer and then re-exported to Enterprise.

Environment

Crystal Designer 2008

Business Objects Enterprise XI3.1

Reproducing the Issue

  1. Log in to Infoview.
  2. Select any Crystal report, right click and select properties.
  3. Fill the description area and the keywords area.
  4. Click on "OK".
  5. Import this report in Crystal Designer and re-export to enterprise.
  6. Login to infoview and check the description and key words of the report.
  7. It is blank.

Cause

"Report Refresh Options" control what rpt-file-stored properties are updated when the rpt file is updated, including Description and Keyword.

Resolution

  1. Launch Crystal Designer.
  2. Go to File->Options->Reporting.
  3. Select the option - "Update connected repository objects on open".
  4. Import the report and then re-export.
  5. Launch Infoview and check the report properties.
  6. Description & keywords exist.

Keywords

Description   keywords erased disappeared , KBA , BI-BIP-CRS , SAP Crystal Server , Problem

Product

Crystal Reports 2008 V1