SAP Knowledge Base Article - Preview

1593290 - Combinations of fields provide inconsistent account search criteria in CRM Web Client

Symptom

When you combine search criteria like account name and number the system is not providing the correct result.


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Environment

  • CRM2007 version or above.
  • Account identification in CRM Web Client is used
  • Business role profile is type B (Interaction Center WebClient).

Product

SAP Customer Relationship Management 7.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

FIRE_QUERY, CL_ICCMP_BP_BUPAMIXSEARCH_IMPL, wrong, contacts, context, exclude, set, ICCMP_BP_SEARCH, , KBA , CRM-IC-SEA , Account Identification , CRM-MD-BP , Business Partners , Problem

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