SAP Knowledge Base Article - Preview

1593290 - Combinations of fields provide inconsistent account search criteria in CRM Web Client


When you combine search criteria like account name and number the system is not providing the correct result.



  • CRM2007 version or above.
  • Account identification in CRM Web Client is used
  • Business role profile is type B (Interaction Center WebClient).


SAP Customer Relationship Management 7.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions


FIRE_QUERY, CL_ICCMP_BP_BUPAMIXSEARCH_IMPL, wrong, contacts, context, exclude, set, ICCMP_BP_SEARCH, , KBA , CRM-IC-SEA , Account Identification , CRM-MD-BP , Business Partners , Problem

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