1593670 - Cannot Print Checks

You try to print checks; however, the button Print Check Form is grey out. You do not know why.

You can follow the below steps to reproduce error:

1. Go to work center Payment Management.
2. Select view Payment Monitor.
3. Filter with All Payments.
4. Choose line items and select Actions for Checks, and choose Print Check Form in the drop down list. However, the choice is grey.

You can see the checks you try to print are in status In Transfer.

This means that these checks have already been printed and therefore cannot be printed again.

Only the checks in status Ready for Transfer could be printed.

If you want to print the checks with status In Transfer, please follow the below steps:

1. Go to work center Payment Management.
2. Select view Payment Monitor.
3. Select the check you want to print, with status In Transfer.
4. Select Actions for Checks, and select Set to Not Transferred.
5. Then the check's status changes back to Ready to Transfer.
6. Now you can select Print Check Form from the Actions for Checks drop downlist.
7. After the print, the status will be changed to In Transfer.

KBA , AP-LEC , Logistics Execution Control , How To