SAP Knowledge Base Article - Preview

1595779 - Disable the CRM Mobile Bridge to avoid BDoc errors during Material Download

Symptom

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

  • Material master data does not replicate from ERP to CRM
  • Various BDoc errors in SMW01 when downloading products from R/3 to CRM
  • Error downloading materials from R/3 to CRM
  • No materials are being downloaded, BDocs are in status Error
  • BDoc Type PRODUCT_MAT are in error
  • SMQ2 shows SYSFAIL errors for queue type R3AD_MATERIA*


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Environment

  • SAP Customer Relationship Management (CRM)
  • SAP enhancement package for SAP CRM
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management all versions ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

mobile bridge , KBA , CRM-MD-PRO , Products , Problem

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