SAP Knowledge Base Article - Preview

1597846 - Core dumps are being generated intermittently when trying to access Web Intelligence reports from InfoView

Symptom

  • Core dumps are being generated intermittently when trying to access Web Intelligence reports from InfoView
  • gdb output and its back trace show that WIReportServer core dumps at dgDocument::int_GetUniverseLOVObject() while refreshing a web intelligence report and retrieving List of Value objects.
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Environment

  • BO Version: BOXIR3.1 SP3 FP3.4(12.3.4.895)
  • Server Operating system : Linux.
  • Web and Application server: Tomcat
  • CMS Database: Oracle10G
  • Reporting database: Oracle 10G
  • Database middleware: Oracle client drivers
  • Java or .NET: Java
  • Java: Java 1.6
  • Clustered or Standalone: Standalone

Product

SAP BusinessObjects BI Edge 3.1, standard package (not for SAP ERP)

Keywords

KBA , BI-RA-WBI , Web Intelligence , Problem

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