Symptom
To troubleshoot issues with the Business ByDesign Add-In for Microsoft Excel, it could be necessary to increase the log level of the Add-In. This would produce more detailed log information. For performance reasons, this is not enabled by default.
Resolution
- Create a text file locally with the following content and save it named "Severity_detailed.reg":
Windows Registry Editor Version 5.00
[HKEY_CURRENT_USER\Software\SAP\Business ByDesign FrontEnd\CD\ClientConfig\Trace]
"Severity"="3"
[HKEY_LOCAL_MACHINE\Software\SAP\Business ByDesign FrontEnd\CD\ClientConfig\Trace]
"Severity"="3"
- Double click the file Severity_detailed.reg and confirm the security warning.
- Reproduce the issue in Excel.
- Create a text file locally with the following content and save it named "Severity_normal.reg":
Windows Registry Editor Version 5.00
[HKEY_CURRENT_USER\Software\SAP\Business ByDesign FrontEnd\CD\ClientConfig\Trace]
"Severity"="1"
[HKEY_LOCAL_MACHINE\Software\SAP\Business ByDesign FrontEnd\CD\ClientConfig\Trace]
"Severity"="1"
- Double click the file Severity_ normal.reg and confirm the security warning.
For further analysis zip the following folders and attach them to an case:
- Windows 7: C:\Users\<<username>>\AppData\Roaming\SAP\
- Windows Vista: C:\Users\<< username >>\AppData\Roaming\SAP
- Windows XP: C:\Documents and Settings\<<username>>\ApplicationData\SAP\
Keywords
KBA , SRD-MD-PRD-PRD , Product , How To